Arrival
• Greeted by service ambassador at aerobridge
• Guided to immigration with an electric cart
• Fast track though Immigration (not separate VIP lane but has priority access at public lane, there is a possibility for a small line up but this is a very rare case)
• Assistance at baggage reclamation
• Guided to ground transportation
Departure
• Assisted check-in, seat assignment, and baggage check
• Guided to immigration with an electric cart • Fast track though Immigration and security (not separate VIP lane but has priority access at public lane, there is a possibility for a small line up but this is a very rare case)
• Guided to gate or to lounge
Important
Booking: 72 hours.
Cancellation: 72 hour and less: 100% fees. NO SHOW: 100%.
Reservations are possible only on wirking days Mon.-Fr. 09:00-18:00 local time
Service is available 24 hours.
Service language: English, other languages - on request.
Information which we need to confirm the service:
full passenger (passport number, first and last names) and flight details, contact details of the passenger or person which will meets the passenger on arrival or bring them to the airport on departure.