Sheremetyevo-2

VIP lounge for arrival is situated in the third floor on the left side of the airport building.
Assistant has a blue table indicating “VIP INTERNATIONAL”. The passenger should come to the agent and introduce himself. VIP passengers are met near the staircase leading to the Passport Control.  When all passengers come to a meeting place the whole group accompanied by the agent goes to the VIP lounge.
At the entrance to the VIP lounge the passenger passes the Passport Control. An officer takes the passenger’s passport for the registration. If the passenger has baggage, the assistant takes his baggage tags. Assistant helps the passenger to fill in the Customs declaration (in case of necessity) and to pass the Customs Control.
The passenger could wait for his baggage either in the smoking lounge or in the non-smoking one. Free access to Internet and Moscow city telephone calls, wide choice of newspapers and magazines are to the passenger’s disposal. Bar is not included in the cost of VIP service. The readiness of the baggage is announced in the VIP lounge. Then the baggage is brought to the second floor under the lounge balcony. Baggage delivery to a car is not included in the cost of VIP service.
If there is a contact phone, assistant calls a driver. A driver may wait for the passenger in the VIP lounge. In order to enter the lounge it is necessary to say the passenger’s surname and his flight details on the security post.
It is strictly forbidden to leave the transit zone independently!

Sheremetyevo-1

Airport Sheremetyevo-1 has the common VIP-lounge for the meetings and seeing-offs which is located on the 1-st floor in the left side of the airport and has the separate entrance. After the boarding announcement a minibus is served and assistant goes to the airfield to meet the Customer. The VIP-lounge passengers are met at the aircraft ladder at Sheremetyevo-1 Airport, as a rule. We meet all our Customers with a table where Customer's surname or the company name or VIP INTERNATIONAL is indicated (if desirable). The Customer must announce himself (i.e. come to an assistant). If a person who arrives has a luggage, assistant takes the luggage stickers and gives them to a controller. After all the passengers of the VIP-lounge come to the place of meeting, the whole group accompanied by an assistant goes to the VIP-lounge. It is strictly forbidden to leave the transit zone independently! An Immigration Passport Control official takes passengers' passports for the registration at the VIP-lounge entrance. After that a Customs Control representative could ask to put the hand luggage at X-rays. If a passenger has cash currency (over 3 000 USD) or something which must be declared, he has to fill in the declaration form. The passenger can wait for his luggage at any convenient place at the VIP-lounge. An access to the free Moscow city telephones is offered at his service, and also a wide choice of newspapers and magazines. If the Customer makes order in the VIP-lounge bar, he has to pay for it by himself. The information about the readiness of luggage will be announced and then the luggage will be brought to the VIP-lounge entrance. The delivery of passenger's luggage to a car is not included in the VIP-lounge services cost. A driver who is meeting a passenger must connect assistant by phone without fail. If a driver delays for some reasons he must warn an assistant without fail, in order our representative inform the Customer about this. To enter a free VIP-parking at Sheremetyevo-1 Airport a special permission is not required, it is enough to tell the surname and flight number of a passenger who arrives or flies away.